Returns & Exchanges

HOW DO I RETURN OR EXCHANGE AN ITEM?
We want you to love your Sperry shoes. If you’re not completely satisfied, you can return or exchange your purchase within 30 days of delivery. Items must be unworn, in original condition, and with all tags attached.

WHERE DO I SEND MY RETURN?
To initiate a return or exchange, visit cheapsboatshoes.com and follow the instructions in the Returns Center. You’ll receive a prepaid shipping label for your convenience.

HOW LONG DOES IT TAKE TO PROCESS A RETURN?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to the original payment method. Shipping fees are non-refundable.

CAN I RETURN OR EXCHANGE FINAL SALE ITEMS?
Final sale items cannot be returned or exchanged unless defective. Please inspect your order upon arrival and contact us immediately if there’s an issue.

WHAT IF MY ITEM IS DEFECTIVE OR DAMAGED?
We stand by the quality of our products. If you receive a defective or damaged item, contact our Customer Service team within 30 days for assistance.

DO YOU OFFER FREE RETURNS?
Yes! We provide a prepaid return label for orders shipped within the U.S. International customers are responsible for return shipping costs.

HOW DO I TRACK MY RETURN?
Once your return is processed, you’ll receive an email confirmation. Refunds may take additional time to appear in your account, depending on your bank.

CAN I EXCHANGE FOR A DIFFERENT SIZE OR COLOR?
Yes! Start a return through cheapsboatshoes.com and place a new order for the item you’d like. Exchanges are subject to availability.

WHAT IF I RECEIVED THE WRONG ITEM?
If there’s an error with your order, contact Customer Service immediately so we can resolve the issue promptly.

DO YOU ACCEPT RETURNS IN STORES?
No, all returns must be processed online through cheapsboatshoes.com.

HOW DO I RETURN A GIFT?
Gift returns are accepted within 30 days of delivery. The refund will be issued as store credit to the original purchaser.

For more details, visit our full Return Policy at cheapsboatshoes.com. Thanks for shopping with us!